Fast, friendly and efficient
Stu was quick with comms & promptly organised delivery which arrived next day, which is rare to Waiheke. Great service.
Does what it says
Broke the blade on a branch that was a little too big for the tool. This replacement blade was perfect.
Replacement blade
Good experience using the saw; until the blade snapped 2/3rds up the blade at the place where there is a hole in the blade. A bit surprised this happened but the new blade is excellent
Silky Store
Hi David, We take breakages seriously and after 17 years experience selling these saws and following up we've found blades only usually snap when someone tries to force it when stuck, rather than sliding it out of a cut. The blades are designed to cut on the pull and clear debris on the push - and should be removed if they ever get stuck with the same action.